drop-off + pick-up
Morning drop-off begins at 8:45am in front of the Museum. Afternoon pick-up begins at 3:50pm in the Museum Park. Extended Care pick-up ends at 5pm at the Arts Education Center entrance on Union Street.
If you would like to retrieve your camper before the scheduled pick-up time, let us know as soon as possible, either at drop-off in the morning or via email or phone call throughout the day. This helps us get your camper to you as quickly as possible. Note that we may not be able to accommodate early pick-ups between 3:30-3:45pm as this is a transition time for campers and staff as we move out to the park.
lunch + snacks
All camps have scheduled lunch and snack times. We ask that you send your child to camp with a lunch and snacks that do not require refrigeration or heating. The Museum does not provide lunches or snacks. Little campers (PreK-K) have snacks in the morning and afternoon. Older campers (1st grade and up) have morning snacks only. Please pack accordingly!
All campers must be signed in and out each day. Your child must be picked up by one of the adults designated at registration. At drop-off, please verify that the list of authorized adults is correct and complete. If you need to add additional adults, please submit their full name in advance to email@example.com or in person at drop-off. Campers will not be released to anyone who is not on the list or who does not have valid identification.
If your child is unable to participate in camp due to illness, we ask that you keep them at home, both for their own wellness and to maintain a healthy environment for the other participants. We are unable to offer refunds for missed camp days because your camp fees support the operational costs of the camp as a whole. We appreciate your understanding.
The New Children’s Museum welcomes students of all levels of ability. If your child would benefit from a special accommodation, please contact the Education team at firstname.lastname@example.org prior to the start of your camp session.
Please make sure that medications have been given prior to arrival at The New Children’s Museum. The New Children’s Museum will not be responsible for administering medications unless arrangements have been made in advance with the Education team. Contact us at email@example.com to discuss the needs of your child.
what to bring
Clothing: Our camps are activity-oriented and students will spend a significant amount of time working with art materials. Please make sure your child has clothing that they can get messy and comfortable walking shoes. We recommend that you send your little camper with a change of clothes.
Beverages: We recommend that students bring a water bottle with them daily. A drinking fountain is also available in the classroom area.
Games, Toys and Electronic Entertainment
Please do not send any electronic entertainment devices or extra money with your child. Small toys and trading cards may be allowed during free play times, but personal toys will not be allowed in the classroom and may get lost or damaged. Museum staff is not responsible for keeping track of personal toys during the camp day.
Cell phone use is not permitted during program hours. We encourage caregivers not to send their children with cell phones and reserve the right to confiscate phones being used inappropriately during the course of the camp day (to be returned at pick-up). In the case of an emergency, Museum staff will contact caregivers. You may always call the camp main line at 619-795-1463 to get a message to your child during program hours.
Fun and safety are only possible when there are behavior guidelines. Students are expected to show respect for fellow campers, counselors, staff, themselves and the museum facilities. Due to safety concerns, disruptive behavior and physical aggression are not tolerated. Our camp staff are trained to use positive management tools in the camps. If any camper does not respond to these methods, they will be escorted to the office for a time-out. If the problem persists, campers may be removed from the program with no refund.
Cancellation + Refund Policy
Program sessions are subject to cancellation or change due to insufficient enrollment. You will be notified at least 7 days in advance if your session is cancelled. In this instance, you will receive a full refund in the original form of payment.
Should you choose to cancel your registration for any reason, you must provide notice 14 days before your session start date to receive a refund less a 5% administrative fee. No refunds will be given within 14 days of session start date. However, camp fees can be allocated toward another camp during the same camp program within the same year. Cancellation refunds are issued in the form of a check, and may take up to 30 days to process.