career opportunities

We pride ourselves in having innovative employees who love to think, play and create! We are excited to have the following openings:

Open Positions

Event Production Staff

TITLE: Event Production Staff

DEPARTMENT: Marketing and Communications

REPORTS TO: Senior Manager, Event Services

TYPE OF POSITION: Part-time on-call

SALARY: $11.50 per hour

JOB DESCRIPTION

The part time Event Production Staff at The New Children’s Museum (“NCM”) assists in the preparation, set up and execution of special evening and weekend events at NCM. They work to ensure that our clients have a positive, fun, and educational experience. Event Production Staff are part of the Events Services Team in the Marketing and Communications Department, reporting to the Senior Manager, Event Services. Training is provided by Events Services, Education and Visitor Services and will touch upon: customer service, the exhibition and artwork, guest interaction, safety and more.

Ideal Event Production Staff candidates are those who enjoy working in a high energy environment, are calm under pressure, can think critically and who thrive in a team setting. An interest and enthusiasm for the events industry is a plus.

RESPONSIBILITIES

  • Work with Special Events Lead as instructed for setting up event area;
  • Facilitate client and vendor load in/out including but not limited to tables, chairs, stanchions, signage and sound equipment;
  • Work with Special Events Lead to ensure the needs and requests of clients are met throughout the event;
  • Provide information about the current exhibition and offer suggestions for engagement to guests;
  • Provide consistent, positive and excellent customer service to all vendors, clients, guests and other Event Staff;
  • Maintain a neat, professional appearance, following Museum uniform and grooming policy;
  • Clean and stock galleries and studios as needed;
  • Troubleshoot visitor issues;
  • Ensure the safety, orientation and comfort of visitors;
  • Communicate with the Museum’s janitorial team to identify safety issues;
  • Ensure the safety and cleanliness of all public areas;
  • Assist guests in administering first-aid and complete incident reports;
  • Provide post event feedback to Senior Manager, Event Services to ensure accurate follow up with client;
  • Attend Employee Training Programs as required;
  • Additional duties as required.

QUALIFICATIONS

  • Available to commit to an inconsistent part-time schedule particularly evenings and weekends;
  • Minimum two years of related customer service work experience;
  • Positive attitude and team player;
  • Outgoing, friendly manner and solid communicator.
  • Bilingual skills a plus

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, see and hear. The employee is required to stand, walk and lift or move up to 50 pounds. The employee must be able to verbally communicate in a concise manner.

WORK ENVIRONMENT

The majority of work is performed in a museum environment with a high level of movement and requires observance of safe work practices, fire regulations, and avoidance of falls, trips, and similar office work hazards. Due to the nature of the position, weekend hours will be required.

TO APPLY

Please submit your resume along with a thoughtful cover letter that clearly describes how your skills and experience meet the qualifications of this position. Email to careers@thinkplaycreate.org and reference “Event Production Staff” in the subject line. No phone calls, please.

Weekend Museum Floor Manager

TITLE: Weekend Museum Floor Manager

DEPARTMENT: Marketing and Communications (sub-team Visitor Services)

REPORTS TO: Manager, Visitor Services

TYPE OF POSITION: Full-time, Exempt

JOB DESCRIPTION

The Weekend Floor Manager will be responsible for overseeing visitor-related services and staff including the Welcome Desk, Parking, Floor Staff (Visitor Services and Visitor Experience teams), Facilities, Event Load-outs/ins, and safety/security on weekends (Friday/Saturday/Sunday) and selected Mondays (holidays, heavy traffic days during summer/school breaks). This person will need a thorough understanding of the responsibilities of, and work closely with the Exhibitions, Programs, Visitor Services, Education and Events teams.

This job is salaried (exempt) and works a 4X10 workweek every Friday through Monday including Holidays. The position reports to the Manager, Visitor Services and is a member of the Marketing and Communications/Visitor Services Team. Also the position will have a dotted line to the Education and Exhibitions.

RESPONSIBILITIES

Museum and Staff Management

  • Oversee daily opening, including safety/security issues (walk Museum’s three levels, administrative and back-of-house areas, parking garage, café area, and park), act as supervisor for floor staff, check in with team leads, and alert staff of any needed action.
  • Serve as primary contact for Café, and assist on general appearance of seating area and Nursing Nook
  • Maintain general appearance of Museum store (inventory/stock) and Welcome Desk area (collateral/flyers)
  • Walk Museum floor to ensure overall cleanliness and safety, notify Maintenance as needed.
  • Oversee closing: assist staff in getting visitors to leave building; assist Welcome Desk with closeout/reconciliation as needed
  • Coordinate load-in/load-out with Facility Rental Team – assist events manager/lead on duty
  • Help with weekend event support as needed 

Visitor Management/Visitor Relations

  • Fill in at Welcome Desk during high traffic times: check in visitors/members, sell memberships as needed
  • Walk Museum floor continually throughout the day to monitor visitor capacity and appropriate staffing in galleries and studios
  • Serve as liaison to members, visitors and the public
  • Be the point of contact for security and safety issues; mitigate complaints and address injuries; ensure incident reports are completed
  • Help enforce general museum rules: guests must wear stickers, no eating except in café/lounge, no pets, parents must supervise children, shoes/socks must be worn, etc.

Other

  • Participate bi-weekly/monthly meetings with Exhibitions and Visitor Services staff
  • Participate on the Museum’s Safety Committee.
  • Provide ongoing debriefs with managers/directors

QUALIFICATIONS

A Bachelor’s degree is required along with a minimum of 5 – 7 years of work experience in customer service and/or as on-site manager of retail, attraction, museum or similar. Nonprofit/museum experience a plus.

  • Maintain high standards of integrity and professional conduct. Excellent written and verbal communication skills, with the ability to engage and work closely with colleagues, vendors, contractors and the public.
  • Ability to effectively communicate the content and value of the Museum’s exhibitions, studios and programs.
  • Demonstrated experience in project management with the ability to organize and manage multiple priorities.
  • Experience serving as team lead or supervisor. Must be an exceptional role model and coach with a demonstrated ability to lead a team to accomplish goals in a supportive, collaborative and empowering manner particularly in challenging situations.
  • Excellent customer service skills.
  • Strong working knowledge of basic programs: Microsoft Excel, Word, Power point, Outlook; POS system experience a plus
  • Committed to safety and assuring a safe environment for staff and guests.
  • Ability to work successfully with children, parents and caregivers from a range of backgrounds.
  • Willingness to be certified in First Aid and CPR.
  • Cash handling skills required.
  • Bilingual a plus.

PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, see and hear. The employee is required to stand, walk and lift or move up to 30 pounds.

WORK ENVIRONMENT
The majority of work is performed in a museum environment with attendant noise level. Work space is shared, and occasional evening and weekend work is required.

TO APPLY

Please submit your resume, three professional references, salary requirements, and a thoughtful cover letter that clearly describes how your skills and experience meet the qualifications of this position. Email all of the above to careers@thinkplaycreate.org and reference “Weekend Floor Manager” in the subject line.

Updated: July 25, 2017

Teaching Artist

TITLE: Teaching Artist

DEPARTMENT: Education & Exhibitions

REPORTS TO: Manager, Visitor Programs and Manager, Education

TYPE OF POSITION: Part-time, Non-exempt, 15-29 hours/week

JOB DESCRIPTION

Teaching Artists at The New Children’s Museum are key members of the visitor experience team who work directly with the Museum’s diverse audience of children and families.  They tap into the participatory nature of art and the positive outcomes that result from engaging in the arts.  By realizing this potential, Teaching Artists help connect our visitors to the Museum’s mission (a new model of children’s museum whose mission is to stimulate imagination, creativity, and critical thinking in children and families through inventive and engaging experiences with contemporary art) and theory of change.  They perform in a dynamic group environment and work collaboratively to deliver high levels of creative engagement.

Teaching Artist candidates must be experienced in working with children, early childhood development, hands-on art, group management, and teamwork. To effectively engage participants, Teaching Artists must enjoy working with diverse audiences and be solid public speakers who can manage groups.  Ideal candidates should be versed in different art media and techniques and be knowledgeable about contemporary art.  To provide enriching activities that stimulate creativity, Teaching Artists need to embrace their role as facilitators of learning and have a solid understanding of age-appropriate activities (toddler to teen) that engage children physically and cognitively.  Regular training meetings cover these topics and provide for additional professional development.  This position is supervised daily by department leads and reports to and evaluated by Education and Exhibitions department managers with support from department leads and other administrative staff.

RESPONSIBILITIES

  • Teaches daily activities including art studio workshops and group tours that are age-appropriate and involve a variety of art media (clay, collage, painting, sculpture, improvisation, performance, etc.).
  • Facilitates early childhood and school-age programs, camps, outreach, and other special programs as assigned.
  • Helps to organize and maintain all studio, art-making, gallery spaces, and the Arts Education Center.
  • Ensures the safety, orientation and comfort of visitors and provide excellent customer service.
  • Plans and develops activities, lesson plans, and other curriculum for early childhood programming.
  • Collaborates with other visitor experience staff to perform engagement strategies as directed by department leads.
  • Supports program assessment by performing administrative duties such as evaluations, reports, and tracking.
  • Assists with minor installations and light fabrication/construction as needed.
  • Maintains communication with supervisors and team members in person and via email.
  • Attends monthly, mandatory meetings and trainings (part time staff and all-staff meetings).
  • Effectively engage Museum volunteers.
  • Additional duties as required.

In particular, we are seeking candidates with experience in any of the following:

  • Early childhood education
  • Working with children with special needs
  • Art therapy
  • Classroom instruction and group management
  • Various art media specialization
  • STEAM
  • Making/Tinkering

QUALIFICATIONS

  • Minimum of one (1) years college experience or equivalent work experience and minimum of one (1) year experience with teaching and/or art-making to children
  • Minimum two (2) years’ experience working with children and/or families in a private and/or professional setting, preferably in a museum, school, daycare center, or as a nanny or tutor
  • Strong customer service work experience
  • Demonstrates experience and passion for the arts, art-making, child development, and teaching
  • Ability to project plan, prepare, and organize
  • Enjoys working with and understand the needs of children and families of all backgrounds, ages, and abilities
  • Able to communicate effectively and perform work in a public, high-energy environment
  • Outgoing, friendly manner and ability to promote the Museum’s mission and sales with ease
  • Positive attitude and excellent team player
  • Extremely reliable and dependable
  • Highly adaptable, collaborative, flexible, and able to problem solve creatively
  • Required availability of 15 hours per week between 8am and 5pm, must work weekends and some evenings
  • Mandatory availability during summer hours, beginning May to September
  • Flexible to work during peak holiday seasons, beginning November-January
  • Daily access to internet and communication via email is required
  • Willingness to be certified in First Aid and CPR.
  • Bilingual a plus 

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, see and hear. The employee is required to stand, walk and lift or move up to 30-50 pounds. The employee must be able to verbally communicate in a concise manner.

WORK ENVIRONMENT

The majority of work is performed in a museum environment with attendant noise level and requires observance of safe work practices, fire regulations, and avoidance of falls, trips, and similar office work hazards.

TO APPLY

Please submit your resume and three references, along with a thoughtful cover letter that clearly describes how your skills and experience meet the qualifications of this position. Email to careers@thinkplaycreate.org and reference “Teaching Artist” in the subject line. No phone calls, please.

Special Needs Play Day

Join us on August 26 from 8:30-9:30 am for a morning of exclusive Museum access for families with special needs! Adults are free and children are just $8. Register Today!